Excellent Experience Oct 25, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Good Heater Took A Long Time To Ship Aug 07, 2016

Very pleased

Burnham 209i - 219k Btu - 82.0% Afue - Hot Water Propane Boiler - Chimney Vent Review Aug 23, 2016

I have many years of good service with this boiler on propane, and never needed service.

New Heater Installed Oct 28, 2016

The heater was ordered on a Friday and I could have gotten it on Wed but I could not have anybody here to receive it till Friday. It arrived on Friday morning just as I finished taking out the old furnace. I had it up and running by Monday, I tried to get the new one as close as possible as the old one in output and so I only got the single stage. I could not find the size as to how wide, deep, or height but that was probably my fault but it worked out great the only difference was the height... more