Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Shr - 159 Cfm - Heat Recovery Sep 18, 2016

We bought this unit to replace a 30 year old unit. We wanted one very similar so installation would be easy and a do it yourself job. I am always leery about on line shopping, but ecomfort made me comfortable with my experience. The unit was exactly what we wanted and installation was fantastic. We had to modify one piece of duct work--which was really nothing. I would shop at ecomfort in the future.

Great Overall Aug 12, 2016

Love this unit! Installed in the fall, it cools well yet can put out satisfyingly uncomfortable amounts of heat when it's 20F outside and throttles down very low to match demand. Thermostat is rather unintuitive to use all its features and you have only one set of temps in auto mode, but if you don't mind switching from heat mode to cool mode yourself you can program it any way you like. The indoor blower isn't obtrusive, but louder than the high fan of many ductless minisplits, even on... more

Great Product And Great Customer Service Apr 20, 2016

Ecomfort had the best price and their customer service is great. They helped with all my install questions and what parts go with what. And best tee yet, the installation was simple. Thanks eComfort. I'll be back next time!

Modine Noisy Mar 10, 2016

After waiting 26 days to get my Effinity 93 110000 btu unit, I installed it only to find out the propeller fan was very noisy. It is louder than my air compressor. Modine will not honor the warranty unless you use a professional installer. If you are a do it yourselfer, don't buy this unit. The propeller motor is cheap and creates a lot of vibration noise. Even if the motor was replaced under warranty, it would still be the same noisy motor. If you want to be able to talk in the vicinity... more